Culture is the culmination of values, customs, ideals, and behaviours of people or society. We have home culture, family culture, friendship culture and nearly a culture for every aspect of our lives. Workplace culture or organisational culture are the aforementioned norms that contribute to the environment and social cues of work places. Within the organisation culture there exists smaller subcultures: employer and employee, manufacturing and admin, sales and operations, staff and customers. Company culture is integral as Deloitte notes “there is a strong correlation between employees who claim to feel happy and valued at work and those who say their company has a strong culture.”

At Karstens our values are the guiding principles for each and every member of our team. Our culture is embedded through four simple values:

  1. Going above and beyond: we’re committed to exceeding expectations for every client every time.
  2. Doing the right thing: we always act openly, honestly, and ethically.
  3. Putting customers first: we continuously improve based on the feedback of our loyal customers.
  4. Teamwork: our people are our business. We’re passionate about training and empowering our team to deliver excellence for our clients.

What makes our company culture inviting is the operations managers for each venue looking after food and beverage staff personify these values every day.

Simplicity is key in workplace culture and it should embody the goals and needs of the business.

Written by: Jessica Hausheer