For many during the pandemic it has been a tough decision for managers / owners on how to keep business alive- especially for those in the hospitality industry. Are we resilient enough to ride this out, or do we need to look at our way to reinvent out brand to suit the current climate?

Many companies, just like Karstens have made the difficult decision and are surviving on both resilience and reinvention through new offerings to both new and long term clients and adapting to a more virtual world in the future.

As Bernard Shaw once said “People are always blaming their circumstances for what they are. I don’t believe in circumstance, the people who get on in this world are the people who get up and look for the circumstance they want and if they can’t find them, make them.”

So how do we overcome these challenges in our daily life, at home, at work or in a worldwide pandemic?

Some positive ways to cope with challenges…

Acceptance: Use your energy to meet the demand of the challenge rather than denying it

Avoid Blame: Focus on how to fix or improve the challenge than who / what was responsible

Practice Patience: It can be hard, but there is a need for patience and consideration in challenging times.

Open Communication: be willing to talk about any topics of concerns with the team

Support Each other: When you have a supportive team helping you move forward, it is much easier to accept the challenge

Control Anger: Remaining calm and in control shows you are up for the challenge and positive about the future

Reduce Stress: Find a balance between work and home. Find a positive way in dealing with it through exercise.


Challenges teach us all, that we are capable of surviving tough times. You will survive them because you have no other choice. They teach you who you want to be and how you would like others to remember you.